Terms and Conditions
The purchaser agrees to accept these terms and conditions by placing his/her order. The site visitor agrees to accept these terms and conditions by browsing the site.
This warranty does not cover damage due to neglect, misuse, abuse or accident. The purchaser agrees to pay for the freight of any goods to be returned under this warranty and to contact Soursop Australia before returning goods under this warranty to receive a return authorisation.
Soursop Australia ensures that your order is packaged and handled with due care. However, if you received a damaged, defective or incorrect item you may return any of the goods purchased from Soursop Australia within 30 days of delivery, for a full refund. Please contact Soursop Australia prior to returning any goods.
The cost of return freight will be the purchaser’s responsibility. All other goods will be replaced free of charge. We will only issue refunds for the return of items that have no signs of obvious use.
If the order is addressed incorrectly by the purchaser and returned to us or lost, then the postage cost for resending a second time will be the purchaser’s responsibility.
All recommended retail and wholesale prices quoted on this website are in Australian dollars and exclusive of shipping and handling fees. All orders will be processed by Paypal and will use the exchange rate on the day they are charged, which might vary from the exchange rate on the day of order.
Soursop Australia uses the latest encryption technology to protect your information while it is on our computers. The same high-strength encryption is used to transmit your information from our secure server to our computers. We do not keep any credit card information on our servers or computers.
Please Note: Payments are due in full on the placement of the order. Your order will only be dispatched once your payment has been received. We will contact you on receipt of your order to confirm your payment and delivery details.
Note: Transfer Fees and Shipping Fees are not included in our unit prices. If necessary, we will contact you on receipt of your order to quote your shipping fees based on the quantities you order.
Delivery Terms & Shipping Fees
All freight charges (including freight charges involved in warranty claims) are the responsibility of the customer. Soursop Australia delivers Australia-wide using the services of Australia Post. All freight charges quoted include basic insurance.
Orders placed will be dispatched within 24 hours (business days). Freight charges vary according to the destination and the size and weight of the parcel. Freight is calculated at the checkout and cost depends on the method of shipping you select to use at the point of sale. We do not seek to profit from postage charges and only charge you what you would pay if you were shipping the item yourself.
We strongly advise customers living in apartments on various floor levels to use a Parcel Locker (free from Auspost), Signature on Delivery, or a different address if the items cannot be left in a safe place.
The postal worker will NOT bring the parcel to your floor-level door but may leave a slip in your letterbox for collection at your local post office.
If this is not collected from the post office within 14 days, your parcel may be returned by Auspost to us, the sender. A refund for the product will be issued upon receipt of the returned item where applicable.
Soursop Australia is based in Melbourne, Australia. We will happily ship purchases overseas using Australia Post, but once deliveries have left Australia we may have no way of tracking them. Please note that international shipping is shown on the checkout total for overseas orders. We do not ship to certain countries as we have found not all accept soursop leaves or the order does not reach its desired destination.
If the overseas country the goods are being shipped to has rejected your goods, Soursop Australia cannot be held responsible. On most occasions where products are confiscated the goods will be destroyed and not returned to the sender. It is the responsibility of the purchaser to check the international country’s customs laws to ensure soursop leaves will be accepted in that country.
Please check the International Post Guide for more details on the country you wish to send to.
Customs (importation duty) laws – and the application of these regulations – vary widely from country to country, state to state – even from time to time. Soursop Australia does not accept responsibility for payment of customs duty should it be levied in the customer’s country.
If applicable, the customer is fully responsible for payment of locally imposed importation duty.
If you are asked to pay importation duty, you may be able to get the ruling changed by pointing out the nature of the goods.
Availability of Goods
In the case of any product being temporarily out of stock, Soursop Australia will inform the customer and supply as soon as new stock is available.
Error and Omissions
Even though considerable care has been taken with the preparation of all information and prices on this site, Soursop Australia will not be held responsible for typographical or other errors or omissions regarding prices or any information given.
Links to Third-Party Sites
The links supplied will let you leave the Soursop Australia site. The linked sites are not under any control of Soursop Australia and Soursop Australia is not responsible for the contents of any linked site or any link contained in the linked site or any changes or updates to such sites.
Soursop Australia is not responsible for webcasting or any other form of transmission received from any linked site. Soursop Australia is providing these links to you as a convenience and the inclusion of any link does not imply endorsement by Soursop Australia of the site.
Soursop Australia cannot be held responsible for the side effects of taking any of our products. The owners of this website, nor the designer of the site accept any responsibility for such use. No claims or guarantees, express or implied, are made for any clinical or therapeutic applications of any products mentioned herein. Information, statements, and products on this website have not been evaluated by the FDA or TGA and are not intended to diagnose, mitigate, treat, cure, or prevent any disease or health condition. Anyone with a health problem should always seek professional advice and supervision from a qualified healthcare professional knowledgeable in treating that particular problem.
The information contained in soursopleaves.com.au is for general information purposes only. The information is provided by soursopleaves.com.au and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to soursopleaves.com.au or the information, products, services, or related graphics contained on soursopleaves.com.au for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of soursopleaves.com.au.
Through soursopleaves.com.au you are able to link to other websites which are not under the control of soursopleaves.com.au. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep soursopleaves.com.au up and running smoothly. However,soursopleaves.com.au takes no responsibility for, and will not be liable for, soursopleaves.com.au being temporarily unavailable due to technical issues beyond our control.
You must not rely on the information on soursopleaves.com.au as an alternative to medical advice from your doctor or other professional healthcare providers. Information, statements, and products on this website have not been evaluated by the TGA (Therapeutic Goods Administration) and are not intended to diagnose, mitigate, treat, cure, or prevent any disease or health condition.
If you have any specific questions about any medical matter you should consult your doctor or another professional healthcare provider. If you think you may be suffering from any medical condition you should seek immediate medical attention. You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment because of information on soursopleaves.com.au.
Limiting our liability
You agree not to hold us liable for any damages arising from or relating to your reliance on any of the medical information provided on soursopleaves.com.au.
Additionally, you agree not to repeat the medical information that you read on soursopleaves.com.au to a third party, as that third party may not have read this disclaimer and understood the caveats involved in receiving the information.
If you should repeat the medical information that you read on soursopleaves.com.au to a third party, whether through writing, electronically, or orally, you agree that you will indemnify us and defend us against any claims for damages by that or any other third party which received its information as a result of your actions, either in whole or in part. In other words, if the third party you told the information to repeats it to another third party, you must indemnify us and defend us against claims made by either of those third parties.
soursopleaves.com.au cannot be held responsible for the side effects of taking any of our products. The owners of this website, nor the designer of the site accept any responsibility for such use. No claims or guarantees, express or implied, are made for any clinical or therapeutic applications of any products mentioned herein.